{"id":342214,"date":"2026-01-05T19:17:43","date_gmt":"2026-01-05T19:17:43","guid":{"rendered":"https:\/\/www.celibro.org.ec\/pagina\/?p=342214"},"modified":"2026-02-04T18:20:16","modified_gmt":"2026-02-04T18:20:16","slug":"servicio-al-cliente-para-el-sector-editorial-ecuatoriano","status":"publish","type":"post","link":"https:\/\/www.celibro.org.ec\/pagina\/2026\/01\/05\/servicio-al-cliente-para-el-sector-editorial-ecuatoriano\/","title":{"rendered":"\u00a1Servicio al cliente para el sector editorial ecuatoriano!"},"content":{"rendered":"\n<p class=\"has-text-align-center has-text-color has-link-color has-medium-font-size wp-elements-d8a52e756c76482c52330a1be4d9fa30 wp-block-paragraph\" style=\"color:#5c0034\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La C\u00e1mara Ecuatoriana del Libro invita a editores, libreros, distribuidores y actores del sector cultural a participar en el taller \u201cServicio al cliente para el sector editorial ecuatoriano\u201d, un espacio de capacitaci\u00f3n dise\u00f1ado para fortalecer la relaci\u00f3n con lectores y clientes en un entorno cada vez m\u00e1s competitivo y orientado a la experiencia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Esta jornada estar\u00e1 a cargo del Dr. Carol Farah, psic\u00f3logo con m\u00e1s de 40 a\u00f1os de experiencia en docencia, facilitaci\u00f3n y conferencias a nivel nacional e internacional. Especialista en Programaci\u00f3n Neuroling\u00fc\u00edstica (PNL), coaching organizacional, inteligencia emocional y comunicaci\u00f3n asertiva, el Dr. Farah ha acompa\u00f1ado procesos de transformaci\u00f3n en instituciones p\u00fablicas y privadas de diversos sectores, aportando herramientas pr\u00e1cticas y aplicables a la realidad de las organizaciones.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/forms.gle\/ZkLvDaKbptbFALPY7\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"996\" src=\"https:\/\/www.celibro.org.ec\/pagina\/wp-content\/uploads\/2026\/01\/WhatsApp-Image-2026-01-05-at-12.16.51-PM.jpeg\" alt=\"\" class=\"wp-image-342216\" srcset=\"https:\/\/www.celibro.org.ec\/pagina\/wp-content\/uploads\/2026\/01\/WhatsApp-Image-2026-01-05-at-12.16.51-PM.jpeg 700w, https:\/\/www.celibro.org.ec\/pagina\/wp-content\/uploads\/2026\/01\/WhatsApp-Image-2026-01-05-at-12.16.51-PM-480x683.jpeg 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 700px, 100vw\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Durante el taller se abordar\u00e1n temas clave como la cultura de servicio, la experiencia del cliente editorial, la fidelizaci\u00f3n, el uso estrat\u00e9gico de la informaci\u00f3n y las buenas pr\u00e1cticas en ferias y espacios de contacto con el p\u00fablico, a trav\u00e9s de din\u00e1micas pr\u00e1cticas y casos reales, con el objetivo de potenciar la gesti\u00f3n editorial y fortalecer el v\u00ednculo con los lectores.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Certificado de participaci\u00f3n<\/strong><br>Socios CEL: gratuito | No socios: $10<br><strong>*Inscripciones: <\/strong><a href=\"https:\/\/forms.gle\/ZkLvDaKbptbFALPY7\">https:\/\/forms.gle\/ZkLvDaKbptbFALPY7<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La C\u00e1mara Ecuatoriana del Libro invita a editores, libreros, distribuidores y actores del sector cultural a participar en el taller \u201cServicio al cliente para el sector editorial ecuatoriano\u201d, un espacio [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":342215,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"795","om_disable_all_campaigns":false,"footnotes":""},"categories":[13,12],"tags":[42,40,47,45,160,39,48],"class_list":["post-342214","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-capacitaciones","category-noticias","tag-camara-ecuatoriana-del-libro","tag-convocatoria-editorial","tag-cultura-literaria","tag-ecosistema-editorial","tag-ecuador-libros","tag-editores","tag-industria-editorial-ecuatoriana"],"jetpack_featured_media_url":"https:\/\/www.celibro.org.ec\/pagina\/wp-content\/uploads\/2026\/01\/WhatsApp-Image-2026-01-05-at-2.00.28-PM-1.jpeg","_links":{"self":[{"href":"https:\/\/www.celibro.org.ec\/pagina\/wp-json\/wp\/v2\/posts\/342214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.celibro.org.ec\/pagina\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.celibro.org.ec\/pagina\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.celibro.org.ec\/pagina\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.celibro.org.ec\/pagina\/wp-json\/wp\/v2\/comments?post=342214"}],"version-history":[{"count":2,"href":"https:\/\/www.celibro.org.ec\/pagina\/wp-json\/wp\/v2\/posts\/342214\/revisions"}],"predecessor-version":[{"id":342218,"href":"https:\/\/www.celibro.org.ec\/pagina\/wp-json\/wp\/v2\/posts\/342214\/revisions\/342218"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.celibro.org.ec\/pagina\/wp-json\/wp\/v2\/media\/342215"}],"wp:attachment":[{"href":"https:\/\/www.celibro.org.ec\/pagina\/wp-json\/wp\/v2\/media?parent=342214"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.celibro.org.ec\/pagina\/wp-json\/wp\/v2\/categories?post=342214"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.celibro.org.ec\/pagina\/wp-json\/wp\/v2\/tags?post=342214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}